100% Satisfaction Guaranteed — No Questions Asked
At Mitolyn, we stand firmly behind the quality and effectiveness of our product. We understand that every individual's body responds differently, which is why we offer an industry-leading 90-day money-back guarantee. Your satisfaction and trust are our top priorities.
We are confident that Mitolyn will exceed your expectations. However, if for any reason you are not completely satisfied with your purchase, you may request a full refund within 90 days of your original purchase date. This guarantee applies to:
Initiating a refund is simple and hassle-free. Follow these steps:
Email us at refunds@us-mitolyn.com with your order number and reason for the refund request.
Our team will respond within 24-48 hours with a Return Merchandise Authorization (RMA) number and return instructions.
Send back the product (opened or unopened) to the address provided. Please include your RMA number on the package.
Once we receive and process your return, your refund will be issued within 5-7 business days to your original payment method.
If you receive a damaged or defective product, please contact us immediately at support@us-mitolyn.com. We will arrange for a replacement or full refund at no additional cost to you. Please include photos of the damage when contacting us.
If you have any questions about our refund policy, please don't hesitate to reach out:
Our customer service team is available Monday through Friday, 9:00 AM - 6:00 PM EST.